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TENDER FOR TENANT SATISFACTION MEASURES SURVEY

发布时间 所属地区 所属机构 语言
2024年07月22日 -- -- 英语 (English) 中文
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Published date: 22 July 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Closing: 19 August 2024, 12pm

Contract summary

Industry

  • Customer survey services - 79342310

  • Location of contract

    England

    Value of contract

    £80,000

    Procurement reference

    EMPWELL001-DN733852-32375881

    Published date

    22 July 2024

    Closing date

    19 August 2024

    Closing time

    12pm

    Contract start date

    16 September 2024

    Contract end date

    15 September 2029

    Contract type

    Service contract

    Procedure type

    Open procedure (below threshold)

    What is an open procedure (below threshold)?

    Any interested supplier may submit a tender in response to an opportunity notice.

    This procedure can be used for procurements below the relevant contract value threshold.

    Contract is suitable for SMEs?

    Yes

    Contract is suitable for VCSEs?

    Yes


    Description

    The Council wishes to invite tenders for the supply of services in respect of conducting an annual survey of Melton Borough Council tenants in a prescribed way. This is called the tenant satisfaction measures (TSM).

    We have carried out our TSM survey for 2023/24 and are looking for surveys from 2024/25 onwards. From this tender we require the partner to complete:

    • Project management, survey design, data export, sampling, and exclusions
    • All Fieldwork in connection with completing the survey's
    • Weighting of results, reporting, benchmarking, and key driver analysis.

    The features of the regulatory survey include:
    • A mixed method survey to be carried out on behalf of MBC.
    • The survey could either be carried out mid-late September or on a quarterly basis throughout the year.
    • Based on 1,800 surveyable households, MBC would need 317 valid responses in order to meet regulatory compliance therefore MBC wishes to carry out a full census approach to all 1,800 properties.
    • The survey will include the 12 TSM questions (along with pre-qualifiers) and up to five additional questions - which may be open-ended questions. The inclusion and design of these additional questions would be at the discretion and direction of MBC.

    https://procontract.due-north.com/Advert?advertId=cbccaad7-0048-ef11-812d-005056b64545&p=527b4bbd-5c58-e511-80ef-000c29c9ba21


    How to apply

    Follow the instructions given in the description or the more information section.


    About the buyer

    Contact name

    Tom Paling

    Address

    Melton Borough Council
    Parkside, Station Approach, Burton Street
    Melton Mowbray
    LE13 1GH
    England

    Email

    tpaling@melton.gov.uk

    Website

    http://www.melton.gov.uk/council_and_democracy/selling_to_the_council.aspx


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