Supply of Adjudication, Contact Centre and Integration services for the Single Independent Appeals Service (SIAS)_英国招投标_中文版

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Supply of Adjudication, Contact Centre and Integration services for the Single Independent Appeals Service (SIAS)

发布时间	所属地区	所属机构	语言
2024年05月16日	--	--	英语 (English) 中文

Published date: 16 May 2024

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.

Contract summary

Industry

Administrative services for business operations - 75112000

Legal services - 79100000

Miscellaneous business and business-related services - 79900000

Location of contract

SW1P4DF

Procurement reference

CPD4126149-B

Published date

16 May 2024

Closing date

24 June 2024

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This Pre-Tender Market Engagement (PTME) seeks information in preparation for the potential procurement of a Supplier or Suppliers to provide a Single Integrated Parking Appeals Service (SIAS) for the Private Parking Sector.

This PTME will explore the practical implications and appetite within the market of having separate business services suppliers and identify whether there is sufficient demand to provide integration services within such a model.

The Authority is keen to understand if and how the quality of SIAS as a complete service would be impacted both from a user perspective and from a contract management perspective.

We welcome views on the most preferred contracting model(s) from Potential Suppliers.

The Authority is keen to understand what level of contact centre support is typically offered to clients when adjudication services are being used.

Please find the PTME Document attached for further detail. If you have any issues accessing the document, please contact commercialtenders@levellingup.gov.uk