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Customer Relationship Management Services

发布时间	所属地区	所属机构	语言
2024年11月25日	--	--	英语 (English) 中文

Published date: 25 November 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Contract summary

Industry

Business services: law, marketing, consulting, recruitment, printing and security - 79000000

Location of contract

London

Value of contract

£450,000

Procurement reference

BIP904300906

Published date

25 November 2024

Closing date

18 December 2024

Closing time

11am

Contract start date

19 January 2025

Contract end date

21 November 2029

Contract type

Service contract

Procedure type

Open procedure

What is an open procedure?

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Description

London Legacy Development Corporation (LLDC) require a strategic CRM marketing agency to deliver a CRM solution for Queen Elizabeth Olympic Park (QEOP), London Stadium (LS) and SHIFT to deliver a B2C and B2B CRM Solution which will empower conversations with Park partners and prospects to drive revenue. This contract will be let also for the benefit of GLA Group.

Our new CRM solution must have the ability to ingest data from multiple sources and add new data feeds as we expand the Park-wide CRM solution. The estimated total spend (including any ad-hoc provisions) is £450k for the duration of: up to 6 months mobilisation period, 4 years plus additional 2 years (on 1+1 basis subject to authority's discretion).