NMI/2023/15 Provision of Visitor Audience Survey Services
Short description
NMI/2023/15 -
NMI/2023/15 Provision of Visitor Audience Survey Services
Detailed description
The objective of this invitation is to secure the services of a company or agency to deliver the National Museum of Ireland’s ongoing and developing audience research programme as part of the Visitor Transformation Project. We require a range of data and insights about our visitors and audience to assist in the delivery of our new Strategic Plan and Capital Development Programme. NMI is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the arts and cultural sector, particularly within venues (galleries, museums, theatres) to provide a range of services. In line with Public Service Innovation and NMI’s commitment to innovation, NMI are particularly interested in a methodology that uses the principles of service design in data collection, analysis and recommendations relating to data insights. Surveys should also take a visitor centred view. The required services will include data capture and insights relating to: General visitors to all four sites including demographic and sentiment; Events, workshops, tours and temporary exhibition programmes; Online users in particular online events; Mystery shoppers that take a focus on an overall visitor experience and site offering feedback; Potential for focus groups to assist in consultation on future capital developments and new initiatives; The successful tenderer will build upon NMI’s existing regular annual visitor survey and ensure continuity with previous surveys conducted at NMI’s sites.
Type of Contract:
Services | Contracting authority
National Museum of Ireland
Collins Barracks
Benburb Street
Dublin 7
Ireland
View profile | Contact
Paige Hagenov
| Response deadline
(Irish time)
19-05-2023 18:00 | Currency
EUR | Main CPV code
79342310-9
Customer survey services | CPV codes
73300000-5
Design and execution of research and development
79311000-7
Survey services
79311100-8
Survey design services
79311200-9
Survey conduction services
79311300-0
Survey analysis services
79342311-6
Customer satisfaction survey
79310000-0
Market research services
72221000-0
Business analysis consultancy services
73110000-6
Research services
73200000-4
Research and development consultancy services
79300000-7
Market and economic research; polling and statistics
79315000-5
Social research services
79320000-3
Public-opinion polling services
79330000-6
Statistical services
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