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发布时间 | 所属地区 | 所属机构 | 语言 |
---|---|---|---|
2024年09月16日 | -- | -- | 英语 (English) 中文 |
Published date: 16 September 2024
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Customer Relation Management software package - 48445000
London
£500,000
BIP886056027
16 September 2024
30 October 2024
12am
28 March 2025
27 March 2031
Supply contract
Yes
Yes
The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum's supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum's requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.
Links
Follow the instructions given in the description or the more information section.
The British Museum
Great Russell Street
London
WC1B 3DG
UK
+442073238000
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