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British Museum Fundraising CRM

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2024年09月16日 -- -- 英语 (English) 中文
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Published date: 16 September 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

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Closing: 30 October 2024, 12am

Contract summary

Industry

  • Customer Relation Management software package - 48445000

  • Location of contract

    London

    Value of contract

    £500,000

    Procurement reference

    BIP886056027

    Published date

    16 September 2024

    Closing date

    30 October 2024

    Closing time

    12am

    Contract start date

    28 March 2025

    Contract end date

    27 March 2031

    Contract type

    Supply contract

    Contract is suitable for SMEs?

    Yes

    Contract is suitable for VCSEs?

    Yes


    Description

    The British Museum is looking to replace its Fundraising CRM system. The CRM is critical tool for managing engagement with the Museum's supporters and prospects, which includes its Membership base. The CRM acts as a central database for supporter/prospect information and supports the web-based sales channels for memberships and event tickets, thereby providing both internal and external facing components. The scope of the procurement includes: a) configuration of a new SaaS fundraising CRM to meet the British Museum's requirements associated with philanthropy, corporate sponsorship, membership and events, b) migration of CRM data from the existing on premises solution to the new SaaS CRM c) ongoing support for the new fundraising CRM. The estimated contract value is based on maximum contract duration of six years (three year initial term with up to three further one year extensions) and assumptions relating to the number of records that will be stored in the CRM, and the number of unique users over that period so should be treated as indicative only.


    More information

    Links

  • https://www.delta-esourcing.com/delta/respondToList.html?noticeId=886056027
  • Tender notice
  • Please follow this link to view the notice.

  • How to apply

    Follow the instructions given in the description or the more information section.


    About the buyer

    Address

    The British Museum
    Great Russell Street
    London
    WC1B 3DG
    UK

    Telephone

    +442073238000

    Email

    CRMprocurement@britishmuseum.org


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