Customer Insight Platform - Hertfordshire_英国招投标_中文版

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Customer Insight Platform - Hertfordshire

发布时间	所属地区	所属机构	语言
2024年06月27日	--	--	英语 (English) 中文

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Published date: 27 June 2024

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.

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Contract summary

Industry

Networking, Internet and intranet software package - 48200000

Database systems - 48610000

Software programming and consultancy services - 72200000

Show additional CPV codes for this notice

IT software development services - 72212517

Systems and technical consultancy services - 72220000

Software-related services - 72260000

Customer satisfaction survey - 79342311

Location of contract

AL10 9NA

Procurement reference

CF-0023900D4K000001WteKUAS

Published date

27 June 2024

Closing date

15 July 2024

Contract type

Service contract

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Seven Force Commercial Team are supporting Hertfordshire Constabulary in identifying interested organisations in delivering an Insight platform that will enable Hertfordshire Constabulary to gain insights from residents, victims, service users and providers. The document has been prepared to provide suppliers with initial material to aid them in understanding the requirement for Hertfordshire Constabulary regarding a Customer Insight Platform that captures the Voice of the Customer (VoC) and Voice of the Employee (VoE). The platform will enable Hertfordshire Constabulary to gain insights from anybody who lives, works, studies or travels through Hertfordshire. The platform is also required to obtain the Voice of the Employee and insights from partner agencies. The platform will support and inform local and national statutory requirements and, organisational strategic drivers such as Local Policing Priority Setting, Safeguarding and Public Contact

This opportunity is available via the 7 Force Commercial Tendering Portal.

To register, visit https://7force.force.com/ProSpend__eSourcing_Community_Registration?locale=uk

If you are already registered on the Portal, you can login here: https://7force.force.com/login

If there are any issues registering please contact ope.ore@essex.police.uk in the first instance.