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Nacro Housing Systems project

发布时间 所属地区 所属机构 语言
2024年04月27日 -- -- 英语 (English) 中文
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Published date: 23 April 2024

Last edited date: 23 April 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.

Closing: 7 June 2024, 12pm

Contract summary

Industry

  • Software package and information systems - 48000000

  • IT services: consulting, software development, Internet and support - 72000000

  • Location of contract

    England

    Value of contract

    £450,000

    Procurement reference

    NA001

    Published date

    23 April 2024

    Closing date

    7 June 2024

    Closing time

    12pm

    Contract start date

    30 August 2024

    Contract end date

    1 September 2029

    Contract type

    Service contract

    Procedure type

    Open procedure (above threshold)

    Any interested supplier may submit a tender in response to an opportunity notice.

    This procedure can be used for procurements above the relevant contract value threshold.

    Contract is suitable for SMEs?

    Yes

    Contract is suitable for VCSEs?

    No


    Description

    Nacro, a leading provider of holistic support services spanning education, housing, justice, and health and wellbeing, is embarking on an ambitious initiative to elevate its operational efficiency and bolster service quality. We invite dynamic and innovative vendors to participate in this transformative journey by offering comprehensive solutions tailored to our unique requirements.

    Project Objective:
    The primary aim of this endeavour is to revolutionise Nacro's housing and support management systems to better align with our strategic imperatives of enhancing financial sustainability, fostering growth, cultivating a vibrant work environment, and elevating user experience. Through the deployment of cutting-edge Housing Management System (HMS) and Support Management tools, we aim to streamline operations, optimise resource utilisation, and elevate service delivery standards.

    Contract Structure:
    Interested parties are invited to bid for two lots:

    Lot 1: Housing Management System
    Lot 2: Support Management tool

    The contract duration spans five years, with a provision for extension by an additional five years. Payment terms will be negotiated, with implementation costs structured as upfront payments aligned with deliverables and ongoing licensing fees settled annually.

    Success Criteria:
    The success of this project hinges on several key factors, including:

    * Seamless integration of systems with Nacro's business processes, eliminating the need for workarounds and ensuring robust data management.
    * Empowering colleagues with user-friendly interfaces accessible across diverse devices and locations, while offering customers convenient online engagement options for self-service and access to our array of services.
    * Ensuring adherence to legal and ethical obligations, thereby safeguarding the welfare and security of our service users.

    IMPORTANT:
    All prospective suppliers must hold accreditation in either Cyber Essentials Plus or ISO27001.

    How to Apply:
    For inquiries regarding the project or tender process, or to request a tender pack, please contact Terry Kiermasz at terry.kiermasz@nacro.org.uk.

    Nacro looks forward to partnering with visionary suppliers committed to driving innovation and delivering excellence in service provision. Join us in shaping a brighter future for those we serve.


    How to apply

    Follow the instructions given in the description or the more information section.


    About the buyer

    Contact name

    Terry Kiermasz

    Address

    5th Floor, Edmund House
    12-22 Newhall Street
    Birmingham
    B3 3AS
    England

    Email

    Terry.Kiermasz@nacro.org.uk


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