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| 发布时间 | 所属地区 | 所属机构 | 语言 |
|---|---|---|---|
| 2024年05月07日 | -- | -- | 英语 (English) 中文 |
Published date: 7 May 2024
Last edited date: 7 May 2024
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Systems and technical consultancy services - 72220000
Evaluation consultancy services - 79419000
Call centre - 79512000
SW2 2RW
£0 to £20,000
London Borough of Lambeth (Development)
7 May 2024
15 May 2024
5pm
21 May 2024
20 November 2024
Service contract
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Yes
Yes
The London Borough of Lambeth is currently seeking consultancy services to deliver Resource Planning modelling for Call Centre and processing operations scenarios.
Lambeth, like many other Councils, faces significant challenges as resources diminish while demands for services increase. As part of our response, Lambeth is reviewing its delivery model for core services and wishes to understand the implications of alternative delivery models.
This alternative model includes the Development of a Call Centre. Therefore we are looking for Consultancies and Suppliers with experience in the creation of such operational models. The key objectives of the Requirements are;
a. Cost Analysis
b. Resource Planning
c. Scenario Modelling
d. Technology Integration
The detailed brief for this Development is attached to this Opportunity. Please read all of the details included and the requirements for the submission.
The Closing Date is:- 15 May 2024 at 17:00
Attachments
Follow the instructions given in the description or the more information section.
Natasa Patterson
233 Brixton Hill
LONDON
SW21NR
England
02079261000
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